Policies

ORDER PROCESSING

  • You will get an email confirmation when your payment has been received, and another email with your tracking number when your order has been packed.
  • Please allow up to 3 days for the activation of your tracking number.
  • Once your tracking number is active, the approximate time of transit is:

    USA: 2-8 business days.
    International: 3-13 business days.

 

PAYMENTS

Payments are made through Paypal or by Credit Card through Shopify Payments.

Prices are listed in United States Dollars.

Please note that if your order is being shipped to an address differing from the credit card’s Billing Address, we might request a picture of your ID or credit card matching the billing address.

 

RETURN/EXCHANGE POLICY

All sales are final. Once an order has been confirmed, it is processed automatically and cannot be modified/canceled.

In the case you were sent the incorrect item or a defective item, contact us at customerservice@lordknowsclo.com

 

SHIPPING

United States:

$10 cost is not an exact estimate, and is subject to change depending on the weight of the package.

Canada : 

$20 flat rate for all packages going to Canada under 5 lbs.