LORDKNOWS LLC Privacy Notice
Last Updated: April 5, 2023
This “Privacy Notice” describes the privacy practices of LORDKNOWS LLC and our subsidiaries and affiliates (collectively “LORDKNOWS,” “we,” “us,” or “our”) with respect to the information we collect on www.lordknowsclo.com (the “Site”). By using our Site, you acknowledge the data handling policies outlined in this Privacy Notice. If you do not agree with our policies, please do not use our Site.
Updates to this Notice
We may update this Privacy Notice based upon evolving laws, regulations, and industry standards, or as we may make changes to our Services. We will post changes to our Privacy Notice on this page, and encourage you to review our Privacy Notice when you use our Site to stay informed. If we make changes that materially alter your privacy rights, we will take commercially reasonable measures to inform you, consistent with the significance of the changes we make. If you disagree with the changes to this Privacy Notice, you should discontinue your use of the Site.
Third Party Links
The Site may contain hyperlinks to other unaffiliated websites that may have information policies and practices different from ours. We have no control over those websites, are not responsible for their privacy policies, practices or content, and this Privacy Notice does not apply to them.
Our Site is not directed to, and we do not knowingly collect Personal Information (defined below) from anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with personal information, they should contact us. We will delete such information from our files as soon as reasonably practicable.
Note to International Users
The Site is hosted in the United States. If you are a user accessing our Services from any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Site, which is governed by US law, you are transferring your Personal Information to the United States, and you consent to that transfer.
Personal Information We Collect
Information You Provide Us
We collect certain information from you by which you may be personally identified (“Personal Information”), such as your full name, email address, address, and credit card number. You may provide us with your Personal Information when you purchase something from our store or when you sign up to receive marketing communications from us.
Information We Automatically Collect
When you use our Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the trackers that are installed on your device using cookies and similar technologies. Additionally, as you browse the Site, we may collect information about the individual web pages and services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We may automatically collect this information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Types of Cookies
We use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your device until you delete them). To make it easier for you to understand why we need them, the Cookies we use on our Site can be grouped into the following categories:
Strictly Necessary: These Cookies are necessary for the Site to work properly. They include any essential authentication and authorization Cookies for our Site.
Functionality: These Cookies enable technical performance and allow us to remember the choices you make while browsing our Site, including any preferences you set. They also include sign-in and authentication Cookies and IDs that enable you to return without additional sign-in.
Performance/Analytical: These Cookies allow us to collect certain information about how you navigate the Site and App running on your device. They help us understand which areas you use and what we can do to improve them.
Targeting: These Cookies are used to deliver relevant information related to our Site to an identified machine or other device (not a named or otherwise identifiable person) which has previously been used to visit our Site. Some of these types of Cookies on our Site are operated by third parties with our permission and are used to identify advertising sources that are effectively driving customers to our Site.
Below is a list of cookies that we use and their descriptions. We’ve listed them here so that you are able to make an informed decision as to whether or not to opt out.
_session_id, unique token, session: Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit: No data held; persistent for 30 minutes from the last visit; used by our website provider’s internal stats tracker to record the number of visits.
_shopify_uniq: No data held, expires midnight (relative to the visitor) of the next day; counts the number of visits to a store by a single customer.
Cart: Unique token, persistent for 2 weeks; stores information about the contents of your cart.
_secure_session_id: Unique token, sessional
_storefront_digest: Unique token, indefinite if the shop has a password; used to determine if the current visitor has access.
How to Control and Delete Cookies
Cookies can be controlled, blocked, or restricted through your web browser settings. Information on how to do this can be found within the Help section of your browser. All Cookies are browser-specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your Cookie preferences across these environments.
Find out how to manage Cookies on popular browsers:
Google Chrome, available at https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
Microsoft Edge, available at https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Mozilla Firefox, available at https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Microsoft Internet Explorer, available at https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Opera, available at https://www.opera.com/help/tutorials/security/privacy/
Apple Safari, available at https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
If you are using a mobile device to access the Site, you will need
you will need to refer to your instruction manual or other help/settings resource to find out how you can control Cookies on your device. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
Please note that if you restrict, disable, or block any or all Cookies from your web browser or mobile or other device, the Site may not operate properly, and you may not have access to our services available through the Site. We are not responsible for your inability to use our Site or any degraded function you may experience that may be caused by your settings and choices regarding Cookies.
How We Use Your Personal Information
We use the Personal Information we collect from you in the following ways:
To provide and maintain our Site;
To process your orders;
For the performance of a contract and the development, compliance, and undertaking of any contract you may have with us;
To personalize your experience on the Site;
To manage your requests;
To process your transactions;
To communicate with you, including through marketing communications;
To screen for and investigate potential risks and fraud in our systems;
To optimize our Site;
To comply with legal obligations; and
To establish, exercise, or defend a legal claim.
Sharing your Personal Information
We disclose your Personal Information:
To our affiliates for the purposes described in this Privacy Notice;
To our third-party service providers, to facilitate services they provide to us. These can include providers of services such as data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, user support service, email delivery, auditing, and other services;
To companies we work with in order to provide you with any services you have requested from us; and
To comply with applicable laws, regulations, respond to subpoenas, search warrants, or other lawful request for information we receive, or to otherwise protect our rights.
We may disclose your Personal Information as part of a corporate business transaction such as a merger or acquisition, divestiture, sale of LORDKNOWS’ assets, or in the event of insolvency, bankruptcy, or receivership. In these cases, Personal Information could be transferred to third-parties as a business asset. We may also share information with banks and similar entities for purposes of transferring loans in connection with your device financing.
Third Party Services
Shopify & Payment Processing
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS.
Privacy Technology Practices
Do Not Track Signals
Some browsers have incorporated “do not track” features to enable users to make privacy and security choices. By using these settings, your browser may send a signal to our Site not to collect tracking information. At this time, the Site does not respond to “do not track” signals, if received.
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like in customer reviews.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Site. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
We retain your Personal Information for as long as we have a business relationship with you. The criteria used to determine our retention periods include:
The length of time we have an ongoing relationship with you and provide the Site and our services to you);
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
Your personal data will be deleted or anonymized three years after your last activity with our business. We may retain your account information and order information for our records for up to 7 years after your last transaction. We reserve the right to retain anonymized and aggregate information indefinitely.
How to Opt Out of Email Communications
If after you opt-in to receive marketing communications from us you change your mind, you may withdraw your consent for us to contact you by contacting us at firstname.lastname@example.org or by clicking the link provided in the marketing emails you receive.
Questions and Contact Information
If you would like to access, correct, amend, or delete any Personal Information we have about you, register a complaint, or simply want more information, contact our support team at email@example.com
California Consumer Privacy Rights
This section outlines data privacy rights afforded to California residents and certain disclosures that are required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA).
Categories of Personal Information Disclosed
We have disclosed the following categories of Personal Information as listed in the CCPA to third parties for our operational business purposes within the preceding 12 months: